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How lmsppg Handles Your Account Rights

These terms set out the rules that apply when you access our platform — what we expect, what you can expect from us, and how your account and data are managed. Availability depends on local law and is open to eligible regions where permitted.

Account eligibility by local lawDANA, OVO, GoPay wallet termsData retention policyCookie and tracking noticeContact path for policy requests
lmsppg How lmsppg Handles Your Account Rights
ACCOUNT INTEGRITY

How We Protect Your Data and Account

Account security and data handling are not afterthoughts here. Every process below is applied consistently whether your wallet is DANA, OVO, or GoPay — no exceptions based on payment method or region.

Data Handling

We store only the account data needed to process transactions and verify identity. Your DANA, OVO, or GoPay wallet reference is held securely and is not shared with advertisers or data brokers.

Cookie Use

Cookies track your session state and account preferences — not personal finance data. You can adjust cookie settings through your browser without affecting your wallet or transaction history.

Retention and Deletion

Account data is kept for the period required by applicable regulations. If you close your account, you can request deletion of non-essential records by contacting support with your registered wallet ID.

Requesting Changes

To update or correct account details — including your linked e-wallet — raise a request via live chat or email. We verify the request against your original registration before any change is applied.

POLICY CONTACT

Reach Us on Legal or Account Questions

If a term is unclear, your account access is disputed, or you want to request a data change, the right move is to contact us directly. We handle policy-related queries through the channels below — bring your registered account wallet (DANA, OVO, or GoPay) for faster verification.

Team online

Live Chat

Open the chat window from your account dashboard. Our team handles policy and data queries there — have your registered wallet number ready to confirm your identity quickly.

Email Support

Send a written request to our support address if you need a policy explanation in writing. Include your account ID and the specific clause you are asking about for a faster response.

Account Help Centre

The Help Centre covers common account and legal questions in one place. Search by topic — data requests, wallet terms, or account closure — before raising a ticket to save time.

Your Legal and Policy Questions Answered

Real questions from account holders about how our terms work in practice — covering data rights, wallet eligibility, access rules, and how to reach us when something is unclear.

These terms apply to anyone who opens an account and accesses the platform in an eligible region. Availability depends on local law where you are located.

Yes. Contact support via live chat or email with your account ID and registered wallet — DANA, OVO, or GoPay. We will confirm your identity before processing the request.

Non-essential data can be deleted on request after account closure. Transaction records required by applicable regulations are retained for the legally required period before removal.

The core account terms are the same across all three wallets. Each payment rail follows its own processing rules, which are outlined in the deposit and withdrawal section of your account settings.

Yes. Any material update is posted on this page before it takes effect. Continuing to use your account after the updated terms are live means you accept the revised conditions.

Local law takes precedence. Where a feature or clause is restricted in your region, that restriction applies to your account regardless of what the general terms state elsewhere on this page.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.